The sale of products upmilanosamplesale.comIt is regulated by the following general sales conditions:

The products purchased on They are sold directly by Milan Sample Sale, Via Savona, 97 - 20144 Milan.
You can request any information through our assistance services by contacting the Customer Care (Coll. IP. Mail). If you need more information go to the areaContact us or visit the sections iNFormativo on refundsand iNFormativa on shipmentsWhere you can find information about purchases and shipments, reimbursements and return of products purchased on

For any other legal information, consult the sections: Terms and Conditions of the Service, Privacy Policy and Reployment Information.

1. Our trade policy

The seller carries out its own electronic commerce activity exclusively towards its end users that we have reached the greatest age and are "consumers".

When we talk about "consumer" we refer to any natural person acting on With purposes not referable to its commercial, entrepreneurial or professional activity, possibly carried out. If you are not a "consumer", we invite you to abstain from concluding commercial transactions on

In consideration of its commercial policy, the Seller reserves the right to not accept proposals for purchase orders from subjects other than the "consumer" or in any case proposals for purchase orders that are not in accordance with its commercial policy, such as, for example, Orders proposals for which there is a report, or suspicion, fraudulent or illegal activity. In such cases, the seller will communicate to the user the failure to accept the order proposal.

All the order proposals transmitted to the seller and rendered by users must also correspond to normal needs of consumption. The seller therefore monitors the number of order proposals transmitted and made.

These general sales conditions only regulate the sending of the order of purchase order of products available upon by the user and acceptance of the same as the seller.

2. Direct information to the conclusion of the contract with the Seller pursuant to Legislative Decree 9 April 2003, n. 70

To conclude the purchase contract of one or more products on, you will have to send a purchase proposal to the seller by telematics by filling out the form available And following the relevant instructions.

Before transmitting the order proposal, we remind you to read carefully General conditions of Sale And the information on reimbursement information, to print a copy through the print command and to store it or play a copy for your personal uses. In accordance with Article 51, paragraph 7, of Legislative Decree 6 September 2005, n. 206 (The "Consumer Code"), before transmitting the order proposal, we will provide you with a summary of the commercial and contractual conditions that will apply to your product purchase order proposal and a summary of information on the essential characteristics of each product ordered with its price (including all applicable taxes or taxes), of the payment means that you can use to purchase each product, the methods for delivery of purchased products, shipping and delivery costs; as well as the references, the geographical address and the method of contacting the seller and the date by which the seller, once accepted your order proposal, undertakes to deliver the goods. The seller will also provide you with a summary of the conditions and methods for the exercise of your right of withdrawal. If applicable, you will be informed that, in case of withdrawal, you will need to support the cost of returning products. In any case, the existence of the legal guarantee of product compliance will be reminded, will be given the contact references of our after-sales service and we will remember the possibility of serving the conciliation service, independent and institutional, CD "Solvionline", provided by the Arbitration Chamber of the Milan Chamber of Commerce as well as the possibility of using the platform for the extra-judicial resolution of disputes, accessible on the site, made available by the European Commission.

On the confirmation page of the order proposal, in which a reference is contained General conditions of Sale and the information of the Repayment information, we will provide you with synthesis information about the essential features of each indicated product of your order proposal, the price (including all applicable taxes or taxes) and shipping costs (including any additional costs from you Supported for choosing a type of shipping and delivery different and / or faster than the standard one).

The transmission of the order proposal to the seller is a binding purchase proposal for the user. Before proceeding with the transmission of the order proposal, you will therefore be required to identify and correct any data entering errors.

Once you have transmitted your order proposal, you will receive an automatic e-mail from the seller to confirm the receipt of your order proposal. The reception of the aforementioned email does not constitute acceptance of your order proposal.

The contract is concluded when your order proposal is accepted by the seller. The seller will send you a second e-mail to confirm the acceptance of your order proposal and the shipping of the products. This email will also contain a copy of the general sales conditions and the synthesis document on the right of withdrawal.

The order proposal transmitted to the seller will be stored at our database for the period of time necessary for the evasion of the order proposals accepted by the Seller and in any case in terms of law. You will be able to access your order proposing form, consulting the My Orders section.

The language available to conclude the contract with the seller is Italian.

The seller may not accept your proposals for purchase orders that do not give sufficient solvency guarantees or that are incomplete or incorrect or in case of unavailability of products.

In these cases, we will inform you by e-mail that the contract is not completed and that the seller has not accepted your purchase proposal by specifying its reasons. If the products, presented up, they are no longer available or on sale at the time of receipt or evasion of your purchase order proposal, it will take care of the seller, promptly inform you and in any case within thirty (30) days from the day after the day to which you will have Transmitted your order proposal to the seller, the possible unavailability of the products. If you have already paid the price for the products, the seller will reimburse, without undue delay, what you already anticipated and the sales contract will be solved.

The seller also reserves the right to accept proposals for purchase orders in the cases referred to in paragraph 1.3.

We remind you that, with the telematic transmission of the order proposal, accept unconditionally and commit them to observe, in relations with the seller, these general conditions of sale. If you don't share some of the terms reported in the General Sales Conditions, we invite you not to forward your order proposal for the purchase of products on

With the transmission of the order proposal, confirm to know and accept the additional information contained in, also recalled via links, including theTerms & Conditions, thePrivacy policyand the information onRight of withdrawal

3. Guarantees and indication of product prices 

The seller sells exclusively luxury and top quality brand products. These products are purchased directly by the seller to fashion houses, manufacturers and retailers carefully selected for their rigorous quality controls.

The seller does not sell used, irregular or quality products lower than the corresponding standards offered on the market.

The essential characteristics of the products are presented on Within each product sheet. The images and colors of the products presented on However, they may not be corresponding to the actual ones due to the internet browser and the monitor used.

Product prices may be subject to updates. Make sure of the final sale price before submitting its order proposal. In the event that a recognizable error was found in the indication - by Milan Sample Salt - of the price of a product or in calculating the amount requested by payment, Milan Sample Salt will not accept the order proposal and contact the User In order to offer the opportunity to transmit the purchase order for purchase of the product (s) at the correct price.

Purchase requests from countries not included among those displayed in the splash page cannot be accepted by the seller.

All products are equipped with an identification card fixed with disposable seal.

 4. Payments

For the payment of the price of the products and the related shipping and delivery costs you can follow one of the methods indicated in the order proposal form. Under no circumstances you will be charged higher than those actually supported by the seller, in relation to the payment instrument you selected.

In case of payment by credit card, the financial information (for example, the credit / debit card number or the date of its deadline) will be forwarded through a cryptographed protocol, aNexiAt other banks, which provide the relevant electronic payment services at a distance, without third parties, in any way, having access to you. Furthermore, this information will never be used by the seller except to complete the procedures related to your purchase and to issue the relative reimbursements in the event of any product refunds, following the exercise of your right of withdrawal, ie if necessary Prevent or report to the police forces the Commission of fraud on The price for the purchase of products and shipping costs, as indicated in the order proposal, will be charged to your current account when shipping the products purchased.

5. Shipping, product delivery and risk passage

To find out the specific methods of shipping and delivery of the products, access the sectionShipping methods. Please pay attention to what is reported in this section because the indications contained therein form an integral and substantial part of these General Terms and Conditions of Sales and, therefore, they deem you intellently known and accepted at the time of transmission of the order proposal.

Pursuant to art. 63 of the Consumer Code, any damage to the packaging / packaging of the products you will immediately need to contest it by affixing a written control reserve on the test of delivery. It is understood that, once the delivery document is signed without any dispute, you will be precluded any exception regarding the external characteristics of what is delivered. In the event that the carrier has been chosen by you personally outside those proposed in the purchase phase, the risk of damage and the accession of the products is transferred to you already at the time of delivery to the carrier itself, precluding any protest about Exterior features of what is delivered. In this case, every dispute will have to move it directly towards the carrier.

6. Customer support

You can request any information by contacting ourCustomer Care. For more clarifications, access the areaContact us.

7. Right of withdrawal


Click hereTo access the right of withdrawal section, which is an integral part of these general sales conditions.

8. Times and reimbursement methods

Whatever the method of payment you have used, the refund is activated by the seller, as quickly as possible and in any case within fourteen (14) days from the date on which the seller came aware of the exercise of your right of withdrawal after verifying the Proper execution of your right of withdrawal and verification of returned products.

The seller is refunded using the same payment by you used to purchase the returned products, unless you expressly agreed with the seller the use of a different payment means and provided you should not support any cost further as a result of refund. If there is no correspondence between the recipient of the products indicated in the order proposal and those who made the payment of sums due for their purchase, the reimbursement of sums, in the event of the right of withdrawal, will be performed by the seller, in Every case, towards those who made the payment.

We remind you that the rate of credit rate is the same as the adhere; As a result, you will not have any loss in terms of banking interests.

9. Privacy

You can get information on how we deal with your personal data by accessing thePrivacy policy.


For any other information on oursPrivacy policyYou can contact our customer service, selectingPrivacy, or send requests to the e-mail address: info@milanosamplesale.itor at the address of the seller's registered office.

10. Applicable law and solution of disputes

Without prejudice to the application of the indemnable rules of European derivation to protect the consumer, the general conditions of sale are regulated by Italian law and in particular from the Consumer Code and by the Legislative Decree 9 April 2003, n. 70 ("Implementation of Directive 2000/31 / EC relating to certain legal aspects of information society services in the internal market, with particular reference to electronic commerce").

Please note that the European Commission provides a platform for the extra-judicial resolution of disputes, accessible on the site

For all controversies relating to purchases and / or present general sales conditions, the Court of the place of domicile or residence of the consumer will be competent based on the applicable law or, to be chosen by the consumer, the Court of Milan.

11. Change and updating

The general sales conditions are changed from time to time by the seller also in consideration of any regulatory changes. The new general sales conditions will be effective from the date of publication

The terms and conditions exposed therein define the legal terms applicable to your use of our websitemilanosamplesale.comand the other services we provide (the "services").

We invite you to carefully read these terms and conditions, ascertaining you to have fully understood before using the services. Please note that, in using the services, you agree to be bound by these Terms and Conditions. In case of non-acceptance, you will not be able to use the services and you must immediately stop using the website. If you continue to use the website or place an order, this will be understood as acceptance of these terms and conditions.


Last update on 06 July 2020.

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